PAYMENT
We accept all Credit cards, Paypall ApplePay, GooglePay & MobilPay.
All prices are stated in Euro and include VAT.
PRODUCTION TIME & PACKAGING
Our products are carefully packed and ready for shipment within 2-3 days.
Orders with personal engraving take an extra 1-2 days.
SHIPMENT IN DENMARK
We ship with DAO in Denmark with a delivery time of 3-4 days.
You can also pick up your order at our studio at Vesterbrogade 120 Copenhagen V
SHIPMENT IN EUROPE
We ship with GLS to all countries in Europe with a delivery time of 5-7 days.
RETURN & EXCHANGES
All products bought from KOLEKTO are returnable within 14 days upon receipt. All products must be returned unused and in the original undamaged packaging or a similar protective tube or box.
Please contact us by email with your order confirmation before sending the product back and we will guide you with the directions for our return policy. Note that all expenses for the return shipment is paid by the customer.
Please note that we do not offer return on products which have been personalized with a personal engravement.